Payment conditions We
accept payment by cheque (US or international), VISA, MasterCard, American Express, and SWIFT
international bank transfer. Purchase orders (net 30 days) are accepted from government,
accredited educational institutions and major corporations, provided that they are submitted
on purchase order forms with a purchase order number.
Free shipping worldwide All
orders over €50 qualify for free shipping worldwide.
You can also get a copy of the purchased software via email and start working with it right away, without having to
wait for the physical package to arrive.
Purchasers from EU countries:
Please note that a surcharge of 19% VAT is required. However, if the purchasing
institution is VAT-registered, the surcharge need not be paid. To omit the surcharge,
simply supply your VAT-number with your order.
Support and maintenance Email
support, maintenance and minor software updates are free of charge for 180 days from your purchase.
Afterwards, we offer regular maintenance and support, including regular software and documentation
updates, response to customer software problems and software defects, telephone assistance (European
business hours), and unlimited email support. The annual fee for this service is 20%¹ of the
list price on your order. Alternatively, we offer special rates for upgrades.
Installation and training We
offer introduction, installation and integration services — in
our headquarters in Saarbruecken or on-site within Germany.
For further information
For the possibilities of integrating aiCall into your products, available integration
services, reseller discounts and further information, please contact sales@absint.com.
¹ At least €800.
* Prices in US $ are subject to daily exchange rate fluctuations.